35bed Privacy Policy — Our Commitment to Protecting Your Data

1. Introduction & Scope

Welcome to 35bed. This Privacy Policy is a clear statement of our commitment to protecting your personal data. It applies to all users of the 35bed website and platform.

When you register at 35bed, play games, or make deposits and withdrawals — we collect certain information at each step. This Privacy Policy clearly explains what data is collected, why it is collected, and how it is kept secure.

35bed believes privacy is a fundamental right. We never misuse your data or sell it to third parties. Our goal is to provide you with a safe, transparent, and trustworthy gaming experience.

2. Information We Collect

35bed collects only the information that is necessary. We do not request anything beyond that. Below is a detailed breakdown of the types of data we collect:

Personal Identification Information

• Full Name (as provided at registration)
• Date of Birth (for age verification)
• Email address
• Mobile Number
• National ID or Passport Number (for KYC verification)
• Current Address

Financial information

• Mobile Banking Number (bKash, Nagad, Rocket)
• Transaction History & Amount
• Deposit & Withdrawal Records

Technical Information

• IP address & device information
• Browser Type & Version
• Cookies & session data
• Login Time & Location
• Gaming Activity & History

3. Use of Information

35bed uses collected data solely for the following purposes:

• To complete account registration and verify your identity
• For processing deposits, withdrawals, and other financial transactions
• For the smooth operation and technical support of the gaming platform
• For detecting fraud, money laundering, and multiple accounts
• To meet legal obligations and comply with regulatory reporting requirements
• For customer support and complaint resolution
• To send you relevant promotional offers with your consent
• For improving platform security and performance

4. Data Sharing & Disclosure

35bed does not share your information with third parties — except in the limited circumstances outlined below:

Permitted Sharing Cases

• Payment Provider: Necessary information is shared with payment gateways such as bKash, Nagad, and Rocket to process transactions
• Law enforcement agencies: Data disclosure is mandatory upon court order or government directive
• Technology Partner: Technology companies that support platform operations and are bound by strict confidentiality agreements
• Fraud Prevention Service: Limited data sharing with accredited security service providers

5. Cookies & Tracking Policy

35bed uses cookies on its website to enhance your browsing experience and ensure the platform functions properly.

Cookie types

• Essential cookies: Required for login sessions and security — these cannot be disabled
• Functional cookies: Remembers your preferences and language settings
• Analytics Cookies: To understand how the platform is being used — can be disabled
• Security Cookies: Used for fraud detection and preventing multiple logins

You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies may cause some platform features to stop working.

6. Data Security Measures

35bed uses industry-leading security technology to protect your data. Our security measures include:

• TLS 1.3 / SSL 256-bit encryption on all data transfers
• Sensitive data stored in the database is encrypted with AES-256
• 24/7 server security monitoring and alert system
• Two-Factor Authentication (2FA) available
• Regular security audits and penetration testing
• Staff access to data is strictly limited through Role-Based access controls
• Policy to notify users within 72 hours in the event of a data breach

7. Your Data Rights

You have full control over your personal data at 35bed. You are entitled to the following rights:

• Right to Access: You can view all information stored in your account
• Right to Correction: You may request correction of any incorrect or outdated information
• Right to Erasure: You may request deletion of your data under certain conditions
• Right to Portability: Download your data in a structured format
• Right to Restrict Processing: Request to restrict data processing in specific cases
• Right to Opt Out of Marketing: You may opt out of marketing communications at any time

To exercise any of these rights, please contact our support team. Most requests are processed within 30 business days.

8. Data Retention Period

35bed does not retain data beyond what is necessary. Retention periods depend on the type of data and applicable legal requirements:

Once the retention period expires, data is automatically and securely deleted.

9. Minor Protection

35bed strictly prohibits anyone under 18 from using the platform. Our minor protection policy:

• Date of birth verification is mandatory at the time of registration
• Age verification documents may be requested for accounts flagged as suspicious
• If a minor's account is identified, it will be immediately closed and any deposited funds will be returned
• Use of parental control software is encouraged

10. Policy Changes & Contact

35bed may update this Privacy Policy from time to time. In the event of any changes:

• Advance notice will be sent to your registered email address
• The "Last Updated" date on this page will be changed accordingly
• A special notification will be shown after login for any important changes
• Continued use of the platform after any changes will be considered acceptance of the updated policy

If you have any questions or concerns about this Privacy Policy, please reach out to our support team:

FAQs